Brand
Is Maui Girl a sustainable brand?

Maui Girl is a local island brand, and we are mindful of our impact on the environment.

Our Studio Makawao collection is hand made in small batches by our master craftswoman.

All of our design samples are developed and sewn on Maui, and our off island manufacturing is based in California.

Our mailer bags are made of 100% recycled plastic with Global Recycled Standard certification and a second adhesive strip, making them reusable.

Returns, Refunds, & Exchanges
Does Maui Girl offer refunds for online orders?

Maui Girl’s Return Policy includes exchanges and store credit (online or at our Maui location), however we do not offer refunds. Store credit can be redeemed for up to one year from the date the order was shipped or purchased.

An item can be exchanged for a different size, or exchanged for a different item. If there is a price difference, there may be a balance due when processing an exchange.

Custom suits that are made to order are a final purchase, and are not eligible for returns.

See our full returns policy here.

I need to exchange a size, where do I send back my order?

Orders can be mailed back to the following address:

Maui Girl & Co
P.O. Box 791598,
Paia, HI 96779

Once the package is received on Maui, an exchange will be processed. Items must be unworn, in mint condition, with both tags and hygienic liners attached. Suits with make-up or sunscreen stains will not be eligible for a return.

Shipping
Does Maui Girl cover the return shipping if I need to make a return?

Maui Girl does not cover the cost of return shipping for online purchases that need to be exchanged or returned. In most cases, suits are light enough to be sent as First Class mail via the United States Postal Service back to the island.

I’m going on a trip in a few days, do you ship overnight?

Because of Maui Girl’s location in the Hawaiian islands, overnight and express shipping are not available. We ship online orders via USPS Priority Mail, which ships in 3 to 6 days depending on the zip code.

Handmade on Maui
I ordered a suit from the Handmade on Maui's Studio Makawao Collection. How long will it take to make my suit?

A custom made bikini from our Handmade on Maui's Studio Makawao Collection will be ready to ship 14 days from the date your order was purchased.

Still have questions?

Let us know how we can help.