Return and Refund Policy

We hope you love your purchase, but if not, here's what you need to know about returns:

How to return a product

  • 01

    Request a return

    To request a return, please use the form below.

    Initiate a return
  • 02

    Send your items to:

    Maui Girl
    PO Box 791598
    Paia, HI
    96779

    Maui Girl is based in the Hawaiian islands, return shipping costs are not included with returned items.

  • 03

    Get your refund or exchange

    Once returned items are received by our Maui team, credit or exchanges are processed within 2 days.

    Postage to send exchanged merchandise is paid for by Maui Girl.

Returns policy

  1. Store or online credit only. No refunds. Credit is valid for one year.

  2. Returns must be made within 30 days of purchase or delivery for exchange or credit. No credit card/cash refunds. 

  3. Return merchandise must be in its original condition, unwashed and unworn, with original tags and liners attached and in place.  We reserve the right to refuse a return (infrequent). 

    When trying purchases please be wary of self-tanners, makeup, deodorant all of which can mark a product and render it non-returnable

  4. Return postage is at the customer’s expense to: Maui Girl, P.O. Box 791598, Pa’ia, HI 96779

  5. All sale items are final sale. 

If we can be of additional assistance contact us at help@maui-girl.com