Return and Refund Policy

We hope you love your purchase, but if not, here's what you need to know about returns:

How to return a product

  • 01

    Request a return

    To request a return, please use the form below. Return labels are provided via email.

    Initiate a return
  • 02

    Send your items to:

    Maui Girl
    PO Box 791598
    Paia, HI
    96779

    Return postage is covered by Maui Girl

  • 03

    Get your credit or exchange

    Once returned items are received, credit or exchanges are processed within 2 days.

    Credit can be used in store or online

Return policy

  1. Exchange or credit only. No refunds. Credit is valid for one year, online or in-store.

  2. Returns must be made within 30 days of purchase or delivery for exchange or credit. No credit card/cash refunds. 

  3. Return merchandise must be in its original condition, unwashed and unworn, with original tags and liners attached and in place.  We reserve the right to refuse a return (infrequent). 

    When trying purchases please be wary of self-tanners, makeup, deodorant all of which can mark a product and render it non-returnable

  4. Return shipping is covered by Maui Girl. Request a shipping label (provided via email) by completing the return form.

  5. All sale items are final sale. 

If we can be of additional assistance contact us at help@maui-girl.com